Plans & Billing

Time to read: 6 minutes

Overview

CertLister offers three plans: Free, Basic, and Pro. All plans include a public verification page, credential management, and PDF generation. Paid plans unlock bulk tools, design features, team management, and branding controls.

Billing page: https://app.certlister.com/billing

Plan Comparison

Limits

Pricing

Annual billing saves approximately 21% on Basic and 20% on Pro.

What's Included in Each Plan

Free

Best for individuals and small projects trying CertLister.

• 50 credentials, 1 team member, 1 saved design, 3 categories
• 100 MB storage
• Single PDF generation (one credential at a time)
• 3 legacy SVG credential templates (Classic, Modern, Elegant)
• Design Studio with Classic-01 background template
• CSV export
• Public verification page
• Embeddable verification widget (on your website)

Basic — $19/month

Best for small organizations issuing credentials regularly.

Everything in Free, plus:

• 1,000 credentials, 5 team members, 5 saved designs, 20 categories
• 2 GB storage
• All 10 Design Studio background templates
• Bulk operations (bulk delete, bulk status/category/expiry update)
• Bulk PDF generation
• Bulk download generated PDFs and wallet cards as a ZIP archive
• CSV import
• Google OAuth sign-in
• Full dashboard with charts
• Team management and invitations
• Email notifications (including issuance emails to recipients and expiry reminders)
• Weekly expiry digest for admins
• Branded verification page (organization logo and colour)
• Custom verification URL (e.g., https://certlister.com/verify/acme-corp/)
• Embeddable verification widget

Pro — $49/month

Best for organizations that need the complete platform.

Everything in Basic, plus:

• Unlimited credentials, team members, designs, and categories
• 20 GB storage
• Wallet card credentials — generate credit card-sized two-sided PDFs for physical carry (ISO 7810 ID-1 format)
• Design asset uploads (upload logos, signatures, and images in the Design Studio)
• Custom credential attributes — define domain-specific data fields per category (e.g., Score, Instructor) that appear in PDFs and on the verify page
• Custom field label names — rename any standard field (e.g., rename "Recipient Name" to "Student Name") across the app
• Customize verify page display per category — choose which fields appear on the public verification card, and in what order
• Remove "Powered by CertLister" branding from the verification widget and page
• White-label recipient emails — emails are sent in your organization's name with no CertLister mention
• Custom email footer text — add your own text to every outgoing credential email
• Attach PDF credential directly to emails
• Verification analytics (see who verified which credentials)
• Priority email support

Note: Auto-expiry (automatically flipping credentials to Expired when their date passes) is available on all plans — including Free.

New Plan Features (February 2026)

Four features were added or updated in this release:

Credential automation — new on Basic & Pro Categories can now automatically send issuance emails to recipients on creation, send expiry reminder emails a configurable number of days before the credential expires, and flip credentials to Expired automatically when their date passes. Learn more: Credential Automation: Issuance Emails, Expiry Reminders & Auto-Expiry

Auto-expiry — available on all plans The status auto-flip (Active → Expired) when an expiry date passes is available on every plan, including Free. Only the email components require Basic or Pro.

Embeddable verification widget — now on all plans The verification widget embed (web component and iFrame) is now available on the Free plan. Previously it required Basic or above. All plans can now embed the <certlister-verify> component on their website.

Custom credential attributes — new Pro feature Pro organizations can define custom data fields on categories (e.g., "Score", "Instructor") and attach per-recipient values to each credential. Values are printed in PDFs via {{custom.fieldkey}} tokens and displayed in the Additional Details section on the public verify page. Learn more: Custom Credential Attributes

Free Trial

New organizations start on a 14-day free trial with full Pro-level access — no credit card required. After the trial:

• If you upgrade, your chosen plan takes effect immediately
• If you do not upgrade, your account moves to the Free plan automatically

Trial organizations have the "Powered by CertLister" footer hidden (Pro behaviour) during the trial period. It reappears automatically if the account moves to Free or Basic after the trial ends.

Upgrading Your Plan

Admins only.

1. Go to Settings → Billing or visit https://app.certlister.com/billing
2. Select the plan you want
3. Choose monthly or annual billing
4. You are redirected to Stripe Checkout to enter payment details
5. After payment, the new plan is active immediately

Upgrading mid-cycle: When upgrading from Basic to Pro, the difference is prorated — you pay only for the remaining days in your billing period.

Downgrading Your Plan

Admins only.

1. Go to Settings → Billing or visit https://app.certlister.com/billing
2. Click Change Plan and select a lower plan (or Free)
3. Your current plan remains active until the end of the billing period
4. A banner appears in your account showing the scheduled downgrade date with an Undo button
5. On the downgrade date, your account moves to the new plan automatically

Note: Downgrading does not delete any data. If you exceed the new plan's limits (e.g., more than 1,000 credentials on Basic), existing credentials are retained — but you will not be able to create new ones until you are within the limit again.

Cancelling Your Subscription

1. Go to Settings → Billing → click Manage Billing to open the Stripe Customer Portal
2. In the portal, cancel your subscription
3. Your plan remains active until the end of the paid period, then moves to Free

Alternatively, select Free on the billing page and confirm the cancellation.

Undoing a Pending Change

If you have a scheduled downgrade or cancellation and change your mind:

1. Go to Settings → Billing
2. The pending change banner shows the scheduled change and date
3. Click Undo to revert the change and keep your current plan

Billing Management via Stripe Portal

For payment method updates, invoice downloads, and billing history:

1. Go to Settings → Billing
2. Click Manage Billing (Admin only)
3. You are redirected to the Stripe Customer Portal
4. After making changes, click Return to CertLister

CertLister automatically syncs your billing state when you return from the portal.

Usage Tracking

You can see your current usage at any time:

1. Go to Settings → Billing
2. The Usage section shows bars for credentials, team members, saved designs, and categories
3. Usage chips also appear in the page headers of Credentials and Categories (amber at 75%, red at 90%)

"Powered by CertLister" Branding

The embeddable widget and public verify page include a small "Powered by CertLister" footer on Free and Basic plans. This is removed automatically on Pro.

There is no manual toggle — it is a plan-level rule.

Frequently Asked Questions

Q: Can I switch between monthly and annual billing?

A: You can switch billing cycles from Settings → Billing — click "Change Plan" to see billing cycle options. Annual billing saves approximately 20% compared to monthly.

Q: Is there a refund policy?

A: Contact support@certlister.com for billing questions. Refund requests are handled on a case-by-case basis.

Q: What payment methods are accepted?

A: Major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Additional payment methods depend on your region.

Q: What happens to my data if I cancel?

A: Your data is retained. You can still access your credentials on the Free plan within the Free plan limits. Data is only deleted if you explicitly delete your account.

Q: Can I have multiple organizations under one account?

A: Not currently. Each CertLister account is tied to one organization.

Q: Do custom attributes (Pro) remain accessible after a downgrade?

A: The stored values remain in the database but are not displayed on the verify page or accessible in the Custom Fields dialog on non-Pro plans. Values are restored automatically if you upgrade back to Pro.